BeMyGuest revolutionises visitor experience as a channel manager for Sentosa

BeMyGuest is pleased to announce its strategic partnership with Sentosa Development Corporation. In this collaboration, BeMyGuest will assume the role of Channel Manager service provider to Sentosa Development Corporation, facilitating the distribution of attraction and activity products on the Sentosa website.

The partnership is designed to seamlessly integrate key theme parks and activity providers located on Sentosa Island while preserving their existing commercial relationships with Sentosa. This includes renowned establishments such as Mega Adventure Park, Royal Albatross, iFly Singapore, Ola Beach Club, Skypark Sentosa by AJ Hackett, Madame Tussauds Singapore, Singapore Cable Car, Resorts World Sentosa (encompassing Universal Studios Singapore, S.E.A. Aquarium, Adventure Cove Waterpark),  Sentosa 4D Adventureland, HeadRock VR, Scentopia, Trick Eye Museum, GoGreen Holdings, and many others.

To bolster the effectiveness of this partnership, BeMyGuest will tap into its well-established, decade-long technological infrastructure, utilising its experience with comprehensive API integrations across a spectrum of third-party booking systems. These include industry-leading platforms such as Accesso, Galaxy, Viva Ticket, and VGS. Additionally, BeMyGuest brings its proprietary booking system, Xplore, to the table, which is already enabling attractions in Sentosa and around Asia to deliver a digital-first experience to their customers.

“We’ve diligently worked towards the channel management model through extensive system integrations with industry players over the years, and we’re thrilled to now be able to offer it at scale. As pioneers in the APAC B2B sector, we take pride in providing genuine connectivity that empowers businesses for instant, seamlessly integrated, and large-scale transactions,” said Blanca Menchaca, CEO of BeMyGuest. “This is just one of the many channel manager partnerships on our roadmap. We’re delighted to help Sentosa Development Corporation and the island’s attractions take a technological step forward in Singapore and the broader region.”

Customers who make purchases through the Sentosa website will benefit from a significantly enhanced customer experience. This will encompass a range of features previously absent from the customer journey, such as the convenience of online fulfilment for direct-entry electronic tickets, instantaneous booking confirmation, real-time availability checks, and the elimination of cumbersome processes, such as the need for voucher exchanges at conventional ticket counters.

About BeMyGuest

BeMyGuest is a B2B distribution and booking platform facilitating the digital sales of attractions, tours, and activities. Established in 2012 and headquartered in Singapore, BeMyGuest connects multiple global booking systems to an extensive network of travel brands across APAC, the Middle East, India, Europe, and the US. Furthermore, BeMyGuest offers consolidated management of operators' online, over-the-counter, and B2B sales channels through its modular booking system, Xplore.

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