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BeMyGuest has been honoured with the Connectivity - Travel Retail award at the SBR Technology Excellence Awards 2024. Presented by Singapore Business Review, these prestigious awards celebrate technological innovation across diverse industries. BeMyGuest was recognised for its crucial role in transforming the digital operations of Mega Adventure, a popular attraction on Sentosa Island.
Mega Adventure, known for its thrilling activities such as MegaZip, Singapore's only zipline experience, sought to keep pace with global tourism trends and meet evolving customer preferences. To achieve this, Mega Adventure partnered with BeMyGuest, a travel technology company specialising in providing solutions for the travel activities industry.
The integration of BeMyGuest's cutting-edge booking system, Xplore, across Mega Adventure's website, ticket counters, and self-service kiosks has revolutionised the attraction's sales and customer experience. This seamless integration expedited ticket purchases, enabling visitors to swiftly access the attraction while minimising queues and manual interventions.
Furthermore, the unified system enhanced Mega Adventure's operational efficiency by consolidating all sales channels into a single platform. This consolidation streamlined day-to-day operations, reporting processes, and revenue management, fostering a more agile, cost-effective, and data-driven approach.
"BeMyGuest has been instrumental in our digital upgrade,” remarked Alex Blyth, founder and CEO of Mega Adventure Group. “Their solutions are not only cost-effective but also customised to our needs, with timely delivery and expert guidance at every stage. They seamlessly integrated our existing hardware with third-party vendors, ensuring a smooth transition.”
About BeMyGuest
BeMyGuest is a leading B2B distribution and booking platform that specialises in the digital sales of attractions, tours, and activities. Through its innovative technology, BeMyGuest empowers businesses to enhance their sales strategies and customer experiences.
About Mega Adventure
Mega Adventure, located on Sentosa Island, offers a range of exciting activities suitable for all ages. Known for its signature attraction, MegaZip, Mega Adventure continues to provide thrilling experiences to both locals and tourists.
About SBR Technology Excellence Awards
The SBR Technology Excellence Awards, presented by Singapore Business Review, celebrate technological innovations across various industries, recognising companies that have made significant contributions to the advancement of technology.
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